Orders
Warranty Information
If any malfunctions occur, your limited warranty covers:. The BFR Cuffs module for 1 year. The BFR Cuffs battery and charger for 1 year. This warranty does not cover damage caused by misuse or abuse, accident, liquids, including but not limited to, w
Returning Your Order
As SAGA BFR cuffs are a wearable exercise product, we are unable to offer returns. However, if you ordered the wrong size or limb type, you’re welcome to exchange the original pair with the proper size / limb type within 30 days of your purchase by r
Shipping Timelines & Regions
Shipping estimates by region are listed below. Processing time after an order is placed is 12-24 hours. United States. Orders within the United States ship from our warehouse in Dallas, TX. Europe. Orders within European countries ship from our wareh
Canceling Your Order
We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Once this time has passed (approximately 2 hrs) it will automatically be fulfilled by our third-party warehouses.
Address Changes
We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Should you need to make any edits to your order, please contact us at [email protected] and we’ll be more than
My order arrived without a charging cable or with a damaged charging cable.
If your order arrived without a charging cable or with a charging cable that was damaged, the fastest route to replacement is to order a dual USB-C cable through a local retailer or Amazon. The cost is generally < $10. We will refund $10 from your or
Can I buy the cuffs in store?
Currently, we only sell through our online store. Any products purchased outside of our store/distributors are not eligible for warranty.
My business is in Europe and I have a VAT number. Can I give you my VAT number so that we can remove VAT from my invoice?
Yes! Please reach out to [email protected] with your VAT number, shipping address, and the unit(s) + quantity you’d like to purchase and we can provide you with a VAT free invoice, payable by credit or debit card.
Missing or Damaged USB-C Cable
Unfortunately, we do not provide warranty replacement cables directly. However, we do cover the cost of replacement. We've found that shipping single cables often comes at exorbitant import and / or shipping costs and delays (depending on the region)